Barz Casino Privacy Policy

At Barz Casino, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you access and use our services at barz.com. We are committed to ensuring that your data is handled responsibly, transparently, and in full compliance with applicable data protection laws, including the UK GDPR and Maltese data protection legislation. By using our platform — whether for barz casino login, gameplay, or any other interaction — you acknowledge the practices described in this document.

Who We Are

Barz Casino is operated by White Hat Gaming Limited, a company registered in Malta (company registration number C73232), with its registered office at 85 St John Street, Valletta, VLT1165, Malta. We hold a dual licence: one issued by the UK Gambling Commission (account number 52894) for our customers in Great Britain, and one issued by the Malta Gaming Authority (licence MGA/B2C/370/2017, issued 01/08/2018) for all other eligible customers. As the data controller for your personal information, we are fully responsible for how your data is managed across the Barz Casino platform.

What Information We Collect

When you register, deposit, play, or contact us at Barz Casino, we may collect various categories of personal data. Our data collection practices are limited to what is necessary for providing our services and fulfilling our legal obligations.

Personal Identification Data

• Full name, date of birth, and national identity or passport details
• Residential address, email address, and phone number
• Username, password, and account preferences
• Source of funds and financial information for KYC verification

Financial and Transaction Data

• Payment method details (Visa, Mastercard, Paysafecard, Skrill, Apple Pay)
• Deposit and withdrawal history, including pending transactions
• Loyalty programme data, including your Drumsticks balance and redemptions
• Bonus usage, including any barz casino bonus code or barz casino promo code you have applied

Technical and Behavioural Data

• IP address, browser type, device identifiers, and operating system
• Gameplay activity, session duration, and game preferences
• Cookies and similar tracking technologies (see our Cookies section below)
• Communications you send us, including live chat transcripts and emails

How We Use Your Information

At Barz Casino, we use the data we collect for clearly defined purposes. We do not sell your personal information to third parties. The primary reasons we process your data include:

• Verifying your identity and age during registration and ongoing KYC checks (triggered at cumulative deposits of EUR 2,000)
• Processing your deposits and withdrawals safely and in compliance with anti-money laundering requirements
• Providing and personalising our gaming experience, including slots, live casino, jackpots, and table games
• Administering our welcome offer, loyalty programme (Drumsticks), and promotional campaigns such as our Major Cash Giveaway
• Sending you relevant marketing communications about the barz casino welcome offer and ongoing promotions — only where you have consented or we have a legitimate interest
• Complying with our obligations under UKGC and MGA regulatory frameworks
• Investigating fraud, suspicious activity, and self-exclusion compliance
• Improving our platform and customer support services

Legal Basis for Processing

Our processing of your personal data is grounded in the following legal bases under applicable data protection law:

• Contractual necessity: We process data to fulfil our obligations to you as a player at Barz Casino
• Legal obligation: We are required to collect and verify certain information under gambling regulations and anti-money laundering law
• Legitimate interests: We may process data to prevent fraud, improve services, and protect our business
• Consent: Where you have opted in to receive marketing communications, we process your data on this basis — and you may withdraw consent at any time

Cookies and Tracking Technologies

When you visit barz.com, we use cookies and similar technologies to enhance your experience, analyse site performance, and deliver relevant content. Cookies help us remember your preferences, maintain your session during barz casino login, and understand how players interact with our site. You can manage your cookie preferences through your browser settings, though disabling certain cookies may affect the functionality of our platform.

We use the following types of cookies at Barz Casino:

• Essential cookies: Required for core functionality, including secure login and payment processing
• Analytics cookies: Help us understand site usage and improve our services
• Marketing cookies: Used to deliver relevant promotions and track the effectiveness of our campaigns
• Preference cookies: Remember your settings and personalise your experience

Sharing Your Data

We do not sell or rent your personal information. However, there are circumstances in which we share your data with trusted third parties, always under strict contractual obligations to protect your information:

• Payment processors and financial institutions to handle deposits and withdrawals
• Identity and fraud verification providers for KYC compliance
• Game providers (such as Evolution, NetEnt, Play'n GO, Pragmatic Play, and others) to deliver our gaming library
• Our ADR provider, eCOGRA, in the event of unresolved complaints
• Regulatory authorities, including the UK Gambling Commission and Malta Gaming Authority, when required by law
• Sister brands within the White Hat Gaming platform (including Dream Vegas, Grand Ivy, and Casimba) where data sharing is necessary for regulatory or operational purposes

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy and to comply with our legal obligations. In most cases, this means we hold your data for a minimum of five years following the closure of your account, in line with anti-money laundering legislation. Where data is no longer required, we securely delete or anonymise it.

Your Rights

As a user of the Barz Casino online platform, you have a number of rights regarding your personal data. You may exercise these rights by contacting us via live chat or by emailing our support team:

• Right of access: You can request a copy of the personal data we hold about you
• Right to rectification: You can ask us to correct inaccurate or incomplete data
• Right to erasure: In certain circumstances, you can request that we delete your data
• Right to restriction: You may request that we limit how we process your data
• Right to data portability: You can request your data in a structured, machine-readable format
• Right to object: You can object to processing based on legitimate interests or for direct marketing purposes
• Right to withdraw consent: Where processing is based on consent, you may withdraw it at any time without affecting prior processing

Security of Your Data

We at Barz Casino implement robust technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, or disclosure. Our security practices include SSL encryption, secure server infrastructure, access controls, and regular security assessments. Despite these measures, no internet transmission is entirely risk-free, and we encourage you to use a strong, unique password for your Barz Casino account.

Children and Underage Players

Our services are strictly for adults aged 18 and over. We do not knowingly collect personal data from minors. Age verification is a core part of our registration and KYC process, and we take our responsible gaming obligations seriously. If we become aware that a minor has created an account, we will immediately close it and delete the associated data.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or regulatory guidance. When we make significant changes, we will notify you via email or through a prominent notice on our site. We encourage you to review this policy periodically. Continued use of the Barz Casino platform following any update constitutes your acceptance of the revised terms.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please reach out to our support team. You can contact us via live chat on barz.com or by emailing us through our Contact Us page. If you remain unsatisfied with our response, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) or the relevant supervisory authority in your jurisdiction. For unresolved gambling disputes, you may also contact our ADR provider, eCOGRA, as outlined in our Terms and Conditions.