Barz Online Casino Terms and Conditions

Welcome to Barz Online Casino. By accessing or using our website at barz.com, registering an account, or participating in any of our games and promotions, you agree to be bound by these Terms and Conditions. Please read them carefully before using our services. If you do not agree with any part of these terms, you must not use our platform. These terms form a legally binding agreement between you and us as the operator of Barz Casino.

1. About Us

At Barz, we operate as a brand owned and managed by White Hat Gaming Limited, a company registered in Malta with company registration number C73232. Our registered office is located at 85 St John Street, Valletta, VLT1165, Malta. We are part of the same operator family as sister brands such as Dream Vegas, Grand Ivy, and Casimba. Our Barz online casino platform is designed to deliver a premium gaming experience to eligible players across regulated markets worldwide.

2. Licensing and Regulation

We operate under dual licensing to ensure full compliance with the highest regulatory standards. At Barz Casino, we hold the following licences:

• Great Britain: Licensed and regulated by the UK Gambling Commission, account number 52894 — applicable to players in the United Kingdom, including those accessing our Barz Casino UK services.
• All other markets: Licensed by the Malta Gaming Authority under licence MGA/B2C/370/2017, issued on 01 August 2018.
• Governing law for non-UK customers: Malta.
• Alternative Dispute Resolution (ADR): eCOGRA serves as our approved ADR provider for unresolved complaints.

3. Eligibility and Account Registration

To use our Barz online casino services, you must meet the following requirements:

• You must be at least 18 years of age (or the legal gambling age in your jurisdiction, whichever is higher).
• You must reside in a jurisdiction where online gambling is legally permitted.
• You must not be a resident of any territory listed in our Restricted Territories (see Section 7).
• You must register using accurate, truthful, and up-to-date personal information.
• You may only hold one account with us at Barz Casino. Duplicate accounts will be closed, and associated balances may be forfeited.
• All payment methods and bank accounts used must be registered in your own name.

We reserve the right to request identity verification at any stage. Our Know Your Customer (KYC) process may require proof of identity, age, address, payment method, and source of funds. A cumulative deposit check is triggered at EUR 2,000. Failure to complete verification may result in account suspension or closure.

4. Deposits and Withdrawals

4.1 Deposits

Our minimum deposit amount is $20 (or local currency equivalent) per transaction. We accept the following payment methods: Visa, Mastercard, Paysafecard, Skrill, and Apple Pay. We do not accept cryptocurrency, cash payments, or deposits made from accounts not held in your name. Players must register and play in their country's local currency; if unavailable, EUR will apply as the default.

4.2 Withdrawals

At Barz Casino, withdrawals are processed back to the same method used for your deposit. The following conditions apply:

• Minimum withdrawal: NZ$20 (or local currency equivalent).
• You must have completed at least one lifetime purchase and wagered your deposit in full at least once.
• Maximum weekly withdrawal: NZ$5,000 (higher limits may apply for VIP players).
• Maximum payout per single bet or spin: NZ$250,000, excluding progressive jackpots.
• Wins exceeding NZ$100,000 are paid in 10 monthly instalments of 10% each.
• Jackpot wins above NZ$250,000 may take up to 30 days to process. Progressive jackpots are paid in full.

4.3 Processing Times

We apply a pending review period of 1–2 business days on all withdrawal requests. This allows our team to conduct necessary verification checks. Once approved, payments are processed immediately but may take up to 3 working days to reach your account depending on your chosen payment method. Our Barz casino withdrawal time is designed to be as efficient as possible while maintaining full compliance with our regulatory obligations.

5. Bonuses and Promotions

5.1 Welcome Offer

Our Barz casino welcome offer is structured as the Superstar Welcome Package, spread across your first three deposits. Each deposit must meet the minimum threshold of $20. The Barz casino bonus terms apply as follows:

• 1st Deposit: 150% bonus up to $500 + 50 Free Spins on Book of Dead + 500 Drumsticks loyalty points.
• 2nd Deposit: 50% bonus up to $750 + 30 Free Spins on Starburst.
• 3rd Deposit: 25% bonus up to $1,000 + 70 Free Spins on Gonzo's Quest.
• Total potential value: up to $2,250 in bonus funds + 150 Free Spins.

Wagering requirements for the Barz casino bonus are set at 40x the total of deposit + bonus + free spin winnings. The maximum bet while a bonus is active is $5 per spin or round. Bonus funds expire after 30 days; free spins expire after 10 days. Free spin winnings are capped at $20. Deposits via Skrill or Neteller are not eligible for our Barz casino welcome offer. We do not permit combining this offer with any other promotion simultaneously.

5.2 General Bonus Terms

At Barz, we apply the following game contribution rates toward bonus wagering:

• Slots: 100% (some titles contribute 20% or 0% — see our exclusion lists).
• Scratchcards and Keno: 100%.
• Table Games, Video Poker, Jackpot/Progressive Games: 0%.
• Maximum bet while wagering: 20% of your active bonus value (welcome bonus cap: $5; this rule is waived for bets under NZ$5).
• No-deposit bonus wins are capped at NZ$100.
• Instant bonuses are capped at 10x the bonus amount.

6. Loyalty Programme — Drumsticks

Our Barz Casino loyalty programme rewards active players with our in-brand currency called "Drumsticks." Upon making your first qualifying deposit, you will receive 500 Drumsticks as part of the welcome package. Points are redeemable for bonus funds, subject to standard wagering requirements. Please note that Drumsticks reset to zero after 30 days of account inactivity. Our VIP scheme provides enhanced withdrawal limits, dedicated support, and exclusive promotional access for our most loyal players.

7. Restricted Territories

We do not permit players from certain territories to register or play at Barz online casino. Our restricted territories include, but are not limited to: the United States of America, Australia, Austria, Belgium, Brazil, Bulgaria, China, Czech Republic, Denmark, France, Germany, Greece, Hong Kong, Hungary, India, Indonesia, Israel, Italy, Latvia, Lithuania, the Netherlands, Poland, Portugal, Romania, Russia, Serbia, Singapore, Slovakia, Slovenia, South Africa, Spain, Switzerland, Thailand, Turkey, Ukraine, and the United Arab Emirates.

Additionally, jackpot games are restricted in the following territories: Azerbaijan, Japan, Malaysia, Qatar, and Tunisia. It is your responsibility to ensure that online gambling is legal in your jurisdiction before registering with us.

8. Responsible Gambling

We are firmly committed to promoting responsible gambling across our entire platform. Our Barz Casino tools include deposit limits, session time limits, self-exclusion options, and reality checks. We encourage all players to gamble responsibly and within their means. If you feel you may have a problem with gambling, we urge you to contact our support team or seek help from organisations such as GamCare, BeGambleAware, or your local equivalent.

9. Prohibited Activities

When using our services, you must not:

• Engage in any form of fraud, collusion, or cheating.
• Use automated software, bots, or artificial intelligence tools to gain an advantage.
• Attempt to exploit system errors, bugs, or technical glitches for financial gain.
• Open more than one account or act on behalf of a third party.
• Use our platform for any money laundering or other illegal activities.

We reserve the right to void winnings, suspend accounts, and report suspicious activities to the relevant regulatory and law enforcement authorities in the event of any violation.

10. Intellectual Property

All content on our Barz online casino platform, including but not limited to graphics, logos, software, game content, and text, is protected by intellectual property laws. You may not copy, reproduce, distribute, or use any of our content without our prior written consent.

11. Limitation of Liability

We provide our services on an "as is" basis. While we strive to maintain continuous availability of our platform, we do not guarantee uninterrupted access. We shall not be liable for any loss of profits, data, or indirect damages arising from your use of our services, except where such liability cannot be excluded under applicable law. Our total liability to you shall not exceed the amount of funds held in your Barz Casino account at the time of the relevant claim.

12. Amendments to These Terms

We reserve the right to amend these Terms and Conditions at any time. We will notify you of material changes via email or an on-site notification. Continued use of our Barz Casino services following such notification constitutes your acceptance of the updated terms. We encourage you to review this page periodically to stay informed of any changes.

13. Complaints and Dispute Resolution

If you have a complaint regarding our services, please contact us first through our customer support team via live chat or by emailing us through our Contact Us page. We aim to resolve all complaints promptly and fairly. If we are unable to reach a satisfactory resolution, you may escalate your complaint to eCOGRA, our approved ADR provider, or to the relevant licensing authority depending on your jurisdiction.

14. Governing Law

These Terms and Conditions are governed by the laws of Malta for non-UK customers, and by the laws of Great Britain for players accessing our Barz Casino UK services under the UKGC licence. Any disputes shall be subject to the exclusive jurisdiction of the courts of the applicable governing territory.

By continuing to use our platform, you confirm that you have read, understood, and agreed to these Terms and Conditions in their entirety. If you have any questions, our support team is available via live chat and email to assist you.